Delivery and Returns

Delivery & Packaging

All items are sent via a ‘Special Delivery’ service. This guarantees your goods arriving safely and promptly. The varying costs are as follows:

Bag, Shrug, Scarf, Cape, Shorts £7.95
Jacket, Gilet, Dress, Trousers £9.95
Coat £12.95

Returns & Exchanges

Our products are designed with great care and affection, we hope you feel the same way about them. However, if for any reason you don't, please return them, in the original packaging, within 14 days of dispatch and we will refund or exchange them. Unfortunately we cannot refund or exchange used or customer damaged items (statutory rights not affected). Just complete and enclose the returns form supplied with your delivery. Please note that we are not responsible for return postage, and sadly, we cannot be responsible for parcels that fail to reach us. Always obtain a certificate of posting as proof of postage. 

For returns please contact: info@dlux-ltd.co.uk

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